AMC- Annual Maintenance Contract
• provide committed on-site service calls to repair covered equipment
• 48-hours maximum for on-site response
• Travel and labor charges are included in the contract
• Telephone technical support within 1 hour
• We ensure quality service and satisfaction of customers.
• We calibrate all analytical instruments periodically as per customer’s schedule.
• Most of the customers require the compliance services such as Installation and Operation Qualification, Validation.
• Want to relocate your lab instruments? We take care of complete relocation of your instruments which covers dismantling and reinstallation.
Trade visit – Hour/day basis service
• Trade visit service is ideal for customers with limited operating budgets
• This on-site service is offered at current labor and travel rates
• All parts needed for repair of the equipment will be billed at current list prices
• We provide Instruments operation training, Application training for entry and advanced level operators.